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About Us

Financial Statements

MOHELA is one of the largest student loan secondary markets in the country, and a leading national holder and servicer of student loans.

  • FY 2002 Statement
  • FY 2003 Statement
  • FY 2004 Statement
  • FY 2005 Statement
  • FY 2006 Statement
  • FY 2007 Statement
  • FY 2008 Statement
  • FY 2009 Statement
  • FY 2010 Statement
  • FY 2011 Statement
  • FY 2012 Statement
  • FY 2013 Statement
  • FY 2014 Statement
  • FY 2015 Statement
  • FY 2016 Statement
  • FY 2017 Statement
  • FY 2018 Statement
  • FY 2019 Statement
  • FY 2020 Statement
  • FY 2021 Statement
  • FY 2022 Statement
  • FY 2023 Statement
  • FY 2024 Statement

Loan Servicing

  • Overview
  • Federal Student Loans
  • Private Student Loans
  • Help Center
  • How to Read Your Statement
  • About Payments
  • Taxes, Interest, & Credit
  • Military Benefits

Help & Support

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About Us

  • New to MOHELA
  • About MOHELA
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Telephone

888-272-5543 (Toll Free)

Hours

8 AM - 9 PM ET
Monday

8 AM - 8 PM ET
Tuesday – Wednesday

8 AM – 6 PM ET
Thursday – Friday


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NMLS Resource Center  this link will open in a new window   NMLS # 1442770
Copyright © 2025 Higher Education Loan Authority of the State of Missouri (MOHELA). All Rights Reserved.

Important Announcements

  • Important - scheduled maintenance currently in progress

    We're currently making some updates to our systems this weekend. During this time, access to your online account and our automated phone system may be temporarily unavailable. We apologize for the inconvenience.

  • Welcome to MOHELA

    It's official! We're pleased to be your new student loan servicer and are committed to providing you a first-rate customer experience. Remember, not much has changed. You'll even be able to use the same user ID and password you used at Navient to log into our website.  Learn more about MOHELA and get answers to frequently asked questions.

  • Get to know our privacy policy

    We're glad you're here and value your trust. Take a moment to review our privacy policy to understand how we protect your information.

  • Questions about student loan forgiveness

    We encourage those with federal loans to visit StudentAid.gov for the latest information about debt relief and qualifications.

  • Are you employed in public service - by the government or a nonprofit?

    If you're a federal loan borrower, you may be eligible for Public Service Loan Forgiveness (PSLF). Contact our public service specialists or go to StudentAid.gov to learn about PSLF and other programs - such as the Temporary Expanded Public Service Loan Forgiveness (TEPSLF).

    Note: PSLF is not available on private student loans.