MOHELA is committed to ensuring website accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards as we make progress.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. MOHELA is conformant with WCAG 2.0 level AA and partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Please be aware that our efforts are ongoing.
It's official! We're pleased to be your new student loan servicer and are committed to providing you a first-rate customer experience. Remember, not much has changed. You'll even be able to use the same user ID and password you used at Navient to log into our website. Learn more about MOHELA and get answers to frequently asked questions.
We're glad you're here and value your trust. Take a moment to review our privacy policy to understand how we protect your information.
We encourage those with federal loans to visit StudentAid.gov for the latest information about debt relief and qualifications.
If you're a federal loan borrower, you may be eligible for Public Service Loan Forgiveness (PSLF). Contact our public service specialists or go to StudentAid.gov to learn about PSLF and other programs - such as the Temporary Expanded Public Service Loan Forgiveness (TEPSLF).
Note: PSLF is not available on private student loans.